State Health Insurance Assistance Program provides assistance with understanding Medicare and Medicaid eligibility benefits, Medicare Prescription Drug Benefits, and Medicare supplemental insurance. Trained volunteers and staff assist in filing appeals and grievances for denied services.
An APPRISE counselor from the York County Area Agency on Aging will be available in the community once a month to:
- Help you understand Medicare benefits and services
- Help you make informed choices about selecting a supplemental insurance
- Help you understand how Medicaid works
- Help you understand the Medicare Summary Notice
- Help you with the appeal process and assist you with paperwork
- Help you understand the different programs that are available for prescriptions drugs
- Help you with benefits and programs you can use to save money
APPRISE volunteers are specially trained to answer your questions about Medicare, Medicaid, Medigap, prescription drugs, preventive care, and to assist you with your paperwork. The counselors have direct access to State and Federal Medicare information and resources.
Township Offices
Springettsbury Township - Third Wednesday of the month
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West Manchester Township Office - Fourth Wednesday of the month
**Spring Garden Township Office - First Thursday of the month
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Manchester Township Office - Second Thursday of the month
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YWCA of Hanover - Third Thursday of the month
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Senior Centers
Delta Senior Center - First Thursday of the month
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White Rose Senior Center - Second Tuesday of the month
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Northeastern Senior Community Center - Second Wednesday of the month
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Susquehanna Senior Center - Third Tuesday of the month
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Dillsburg Senior Activity Center - Fourth Thursday of the month
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Appointments are requested. Call the York County Area Agency on Aging at (717)771-9008 or 1-800-632-9073.
YCAAA APPRISE help desk telephone – 771-9008
Apprise Health Insurance Counseling and Assistance Program